Returns & Exchanges
At Cost Plus Gaming, we offer a 30-day return window on all electronics and hardware to ensure you have the best gear for your setup. Items must be returned in their original packaging with all accessories included to qualify for a full refund.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Package Your Gear
Securely pack the item in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days of receiving your RMA.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing